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Fitness Equipment / bodycraft parts
How to Buy Exercise Equipment Replacement Parts
Locate Your Model Information - Model Name & Model (Icon)/ Serial (All Other Manufacturers) Number - Ensure you have the correct model name or icon for icon-based manufacturers, or the first 2-5 characters of the serial number for all other manufacturers. This helps in identifying the right replacement parts.
Key Features - Compatibility - Compatibility Options: Check the compatibility details in the product description to ensure the replacement parts are suitable for your equipment.
Professional Assistance - ** Comfort and Peace of Mind** - If you feel uncomfortable performing the diagnosis and application of replacement parts, we can recommend a fitness technician in your area. Enter your zip code for local recommendations.
Buying Tips - Quick Identification - Use the first 2-5 characters of your serial number for a quick search. This reduces the likelihood of selecting the wrong parts. - Expert Help - Need help with your equipment? Enter your zip code to find a local fitness technician for assistance.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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